Got questions? This way.
Some answers to typical questions.
General questions:
Welcome to our FAQ section. Here you'll find quick answers to common questions about Simple Setup's services and DNS configurations. For more information or specific queries, feel free to reach out to us.
DMARC (Domain-based Message Authentication, Reporting & Conformance) is an email authentication protocol designed to give domain owners control over who can send emails on their behalf. It helps to prevent email spoofing, phishing scams, and ensures that legitimate emails are delivered.
Simple Setup specializes in configuring DNS settings for businesses to ensure compliance with Google and Yahoo's requirements for bulk email sending. Our services include setting up and managing DNS records, implementing DMARC policies, and more.
After you place your order, an account manager will contact you to collect essential details. You'll need to provide us access to your relevant accounts, allowing us to set up your DNS settings and implement key changes like SPF, DKIM, and DMARC records. This process is crucial for enhancing your email deliverability and security.
The duration of the setup process varies depending on the complexity of your existing DNS configuration and the specific changes required. Typically, it can take anywhere from a few hours to a few days. We aim to have all setups completed within 48 hours of receiving access.
We endeavor to implement changes with minimal to no downtime. However, some adjustments to DNS settings might lead to brief periods of propagation, during which email deliverability could be affected.
No, you don't need in-depth technical knowledge. Our team will handle all the technical aspects of the DNS setup. We'll also provide you with a clear explanation of the changes made.
To get started, simply place an order through our website. An account managed will then be in touch on the email you provide at checkout and outline all the information and access we need.
While we cannot guarantee specific outcomes due to the nature of email systems and varying ISP policies, we assure high-quality service and adherence to best practices in DNS configuration for email deliverability.
Payment terms are outlined in our Terms and Conditions. We accept payments through Stripe.
For any support-related queries, you can reach us at hello@simplesetup.co. Our team is available to assist you with any questions or issues you may encounter.